Shipping policy

Shipping Policy

Thank you for shopping with Ruuted. This Shipping Policy outlines the shipping terms for all purchases made on our website.

1. Shipping Rates and Fees

1.1. Standard Delivery:

• Cost: £0 for orders more than £33, £2.99 for orders less than £33.

• Delivery Time: 2–4 business days

• This rate applies to all one-time purchases made through our website.

1.2. Free Delivery for Subscriptions:

• All subscription orders qualify for free delivery, regardless of the order size or frequency.

• Delivery Time: 2–4 business days

2. Delivery Timeframes

2.1. Orders will be processed and shipped within 24 hours after the order is placed.
2.2. The estimated delivery timeframe is 2–4business days after the order is processed. Delivery times may vary depending on your location, and external factors beyond our control (such as weather or carrier delays).

3. Delivery Areas

3.1. We currently ship to addresses within the United Kingdom.
3.2. Unfortunately, we do not ship to P.O. Boxes or internationally at this time.

4. Order Tracking

4.1. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.

5. Failed Deliveries and Incorrect Addresses

5.1. Please ensure all shipping information is accurate before submitting your order.
5.2. If a delivery fails due to an incorrect address or other customer errors, additional delivery charges may apply.

6. Delivery Issues

6.1. If your order hasn’t arrived within the estimated delivery timeframe or you encounter any other delivery issues, please contact our customer support team at nemo@ruuted.io

7. Contact Us

7.1. If you have any questions regarding this Shipping Policy or need assistance with your order, please contact us at nemo@ruuted.io