The Platform
Support.
How Does it Work?
Contact
Ruuted is intentionally simple.
To protect your attention, reduce dopamine overwhelm, and support genuine nervous-system regulation, the app gives you only two practices each day:
• One morning practice — opens your system, creates internal spaciousness
• One evening practice — softens the mind, settles the body
No decision fatigue. No endless menus. No scrolling.
Ruuted is free for all herb subscribers — your daily rituals and your herbal support are designed to work together.
Contact Support
If you’re experiencing an issue or have a question we haven’t covered here, reach out anytime.
Email: dory@ruuted.com
Response time: 24–48 hours
Trouble Shooting.
Troubleshooting.
Acesss
Quick Troubleshooting
I can’t log in.
• Make sure you’re using the same email you used for your Ruuted herb subscription.
• Try resetting your password.
• If the issue continues, contact support.
My herb subscription isn’t unlocking the app.
• Ensure you’re logged into the app with the same email used for your herb purchase.
• Approvals can take up to 48-hours, if you still haven't been approved then email support showing herb subscription confirmation
• Approvals can take up to 48-hours, if you still haven't been approved then email support showing herb subscription confirmation
Audio isn’t playing.
• Check your device volume and silent mode.
• Confirm Bluetooth isn’t routing audio elsewhere.
• Force-quit and reopen the app.
Notifications aren’t working.
• Ensure notifications are enabled in iOS Settings → Ruuted.
• Check that “Scheduled Reminders” is enabled in the app.
Herb Subscriber Access
If you are a Ruuted herb subscriber, the entire app unlocks at no extra cost.
To ensure access:
Log in with the same email you used at checkout.
You should be approved within 48-hours.
Contact support if syncing fails — we’ll fix it quickly.
FAQ
Do I need an internet connection?
Yes, an internet connection is required for streaming audio practices.
Can I use the app without a herbal subscription?
Right now access is for subscribers but shoot us an email if you are interested and we can see what we can do
Are the practices suitable for beginners?
Yes. They are short, clear, gentle, and designed for overstimulated nervous systems.
Is this medical guidance?
No. Ruuted offers wellness practices, not clinical treatment.
Safety.
App Requirements.
Safety Notes
Ruuted is a self-regulation aid, not medical advice.
Consult a healthcare professional for any medical or psychological concerns.
App Requirements
• iPhone running iOS 15 or later
• Stable internet connection recommended for audio playback